How do I start a return? 

Email us at hello@emberwellness.com and we’ll take care of the rest. 

I purchased your products at an authorized reseller, can I return them to you?

Orders purchased from an authorized reseller should be handled directly with the reseller. Please email us at hello@emberwellness.com if you need any assistance. 

What's the status of my order?

Email us at hello@emberwellness.com and our team will reply promptly.

How do I cancel my order?

Please email us as soon as possible at hello@emberwellness.com with the word "Cancel" in the subject line. We can not guarantee order cancellation but we will do our best.

How do I get an EMBER headband?

Every first order from emberwellness.com and emberwellness.ca automatically ships with our signature waffle headband. You do not need to add it to your cart. 

Do you offer gift cards?

Not currently.