How do I start a return?
Email us at firstname.lastname@example.org and we’ll take care of the rest.
I purchased your products at an authorized reseller, can I return them to you?
Orders purchased from an authorized reseller should be handled directly with the reseller. Please email us at email@example.com if you need any assistance.
What's the status of my order?
Email us at firstname.lastname@example.org and our team will reply promptly.
How do I cancel my order?
Please email us as soon as possible at email@example.com with the word "Cancel" in the subject line. We can not guarantee order cancellation but we will do our best.
How do I get an EMBER headband?
Do you offer gift cards?